Srilankan Airlines is one of the most prominent airlines and they have gained even more importance by becoming the flag carrier of Srilanka in 1979. It has become the award-winning airways and is the largest Srilankan airline. If this isn’t enough the airlines are a member of Oneworld Alliance. The hub of Srilanka airlines is located at Bandaranaike International Airport in Colombo.
The best thing is that the airlines take international and domestic flights to 110 destinations and 48 countries around the globe. They have maintained a good reputation over the years as they have been providing comfort and punctuality to the users. Since its inception, they have been giving great services non-stop.
What services can you expect from Srilankan Airlines?
Srilankan Airlines believe in keeping the passengers entertained with a lot of services and facilities. You have the option to watch a wide variety of television shows, movies, and a lot of music albums. It is easy to opt for duty-free shopping in the cloud and the airlines can serve well with the quality refreshments every 45 minutes. The passengers need to stay hydrated inside the plane while there are baby food and baskets available for the children.
It will be easy to have the most comfortable journey with the infants. You also have the option to book multiple destinations for stopovers. Information about all the passengers is required so they can offer good quality services to everyone. You need to have a passport, date of birth, and nationality details when you are ready to board the flight.
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Baggage allowance details
Srilankan Airlines offer business and economy class seats for the passengers. The baggage allowance will depend on the level and class of travel. Economy class passengers can carry 30kg while business class passengers can carry 40kg. However, there are no facilities to cancel your flight yet. Feel assured that flying with Srilankan Airlines will keep you away from the trouble.
You can book a maximum number of passengers online that is nine in total. Children are not allowed to travel alone using online check-in as they have to be physically present before boarding the flight with their parents. Traveling with the family can always be fun but you have to take care of the luggage after getting proper details about the baggage allowance.
Contact SriLankan Airlines
Telephone: +94117 77 1979 (Within Sri Lanka: 1979)
Fax: +94197 33 3999
Email:reservations@srilankan.com
Skype: srilankan.globalcontact
24 Hour Contact Center
Colombo
Telephone: +94117771979
Fax: +94197333999
Email: reservations@srilankan.com
Head Office
SriLankan Airlines Ltd.,
Airline Centre, Bandaranaike International Airport,
Katunayake, Sri Lanka.
Telephone: +94197335555
Fax: +94197335122
Email: feedback@srilankan.com
Operating Hours: Monday to Friday (08:15 to 16:45)
Ticket Office
SriLankan Airlines Ltd.,
Level 3, East Tower, World Trade Centre,
Echelon Square, Colombo1, Sri Lanka.
Telephone: +94197335555
Fax: +94197335312
Email: cmbtkt@srilankan.com
Operating Hours: Monday to Saturday (08:30 to 17:00)
Including all Public and Mercantile holidays
Airport Ticket Office
SriLankan Airlines Ltd.,
Bandaranaike International Airport,
Katunayake, Sri Lanka.
Telephone: +94197335555
Fax: +941973355082
Email: tkt.office.apt@srilankan.com
Operating Hours: 24 hrs operation
Customer Affairs – Passenger Complaints/Compliments
Airline Centre,
Bandaranayke International Airport,
Katunayake, Sri Lanka.
Telephone: +94197331627
Fax: +94197335145
Email: customer@srilankan.com
Operating Hours: Monday to Friday (08:00 to 16:30)